Regulatory Oversight & Compliance
In Canada there are a number of government regulations that impact the financial services industry. These regulatory requirements create a framework of information required to be collected with respect to identifying clients and processing certain transactions. Continental's Compliance Program addresses the requirements of the Canadian legislation; including the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA), and the Canadian Personal Information Protection and Electronic Document Act (PIPEDA).
As part of regulatory obligations Continental Currency Exchange reserves the right to request and record identification information for any transaction regardless of the type of transaction or specific amount exchanged. Additionally, Continental is also required to keep a record of our transactions either completed or attempted and retain this information for a period of time required to comply with applicable laws. This is including retaining information even after a request of deletion; to comply with anti-money laundering regulations.
The privacy of your personal information is important, and we will only request information that is necessary to meet our obligations before the law. Any personal information you provide is used only to identify you as the client, and process the transaction. It will not be used or disclosed for any purposes other than those set out by regulations. Continental Currency Exchange is committed to protecting our client's privacy, and has policies in place to safeguard the information we collect during any transaction. All information provided is handled with the utmost care and discretion, as set out in our privacy policy.